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Refund Policy
All sales are final. We do not accept returns or issue refunds unless an error was made on our part in processing your order. If you receive an incorrect or defective item, please contact us within our 30-day policy, and we will gladly resolve the issue.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return or reach us for any return question, you can contact us at thejohnsonteam18@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returns
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thejohnsonteam18@gmail.com.
